Influencers with physical disabilities on Instagram: Features, visibility and business collaboration
DOI:
https://doi.org/10.3145/epi.2022.nov.12Palabras clave:
Social media, Social networks, Instagram, instagrammers, Influencers, Physical Disability, People with disabilities, Accessibility, Inclusion, Content analysis, Brands, Influencer marketingResumen
In the digital world, social media have become important for people with disabilities in terms of communication and visibility. They have also become the ideal place for activism, as they allow the self-representation of disability by the content creators themselves. This social group, traditionally segregated and discriminated against, has seen in these platforms a tool to promote social inclusion and confront the dominant discourse. This paper explores the social media Instagram as a space for communication and visibility of instagrammers with disabilities from Europe and Latin America. The main objective of the research is to analyse the publications of Spanish-speaking influencers with physical disabilities to establish if there are similar characteristics or if there are significant differences in the uses they make of Instagram´s functions and how disability is represented in their profiles. Through quantitative, descriptive, and statistical research, a content analysis was carried out of 400 publications corresponding to 10 Instagram profiles, all of them of microinfluencers and macroinfluencers with physical disabilities who had different types of business collaborations. The results show that disability is visible in 85% of the publications, whether in the photos or videos shared, in the text of the post, hashtags or emoticons, although it predominates to a greater extent in audiovisual content. In advertising, mentions or tags of brands stand out, much more than paid collaboration, which appears as a minority compared to other forms of promotion. The degree of influence is decisive for interactions in the form of likes and views per video or reels. Finally, the use of hashtags on inclusion and social awareness reinforces the importance of these platforms for the social integration of people with disabilities.
Descargas
Citas
Abidin, Crystal (2016). "Visibility labour: engaging with influencers´ fashion brands and #OOTD advertorial campaigns on Instagram". Media international Australia, v. 161, n. 1, pp. 86-100. https://doi.org/10.1177/1329878X16665177
Aguaded, Ignacio; Jaramillo-Dent, Daniela; Delgado-Ponce, Águeda (eds.) (2021). Currículum Alfamed de formación de profesores en educación mediática: MIL (Media and Information Literacy) en la era pos-COVID-19. Barcelona: Octaedro Editorial. ISBN: 978 84 18348 94 5
Alassani, Rachidatou; Gí¶retz, Julia (2019). "Product placements by micro and macro influencers on Instagram". In: G. Meiselwitz (ed.). Social computing and social media (pp. 251-267). Springer. https://doi.org/10.1007/978-3-030-21905-5_20
Arora, Anuja; Bansal, Shivam; Kandpal, Chandrashekhar; Aswani, Reema; Dwivedi, Yogesh (2019). "Measuring social media influencer index-insights from Facebook, Twitter and Instagram". Journal of retailing and consumer services, n. 49, pp. 86-101. https://doi.org/10.1016/j.jretconser.2019.03.012
Bardin, Laurence (1986). El anaÌlisis de contenido. Madrid: Akal Ediciones. ISBN: 978 84 7600 093 9
Bassey, Anthony; Meribe, Nnaemeka; Bassey, Emmanuel; Ellison, Caroline (2021). "Perceptions and experience of social media use among adults with physical disability in Nigeria: attention to social interaction". Disability & society, online first. https://doi.org/10.1080/09687599.2021.1983412
Bayor, Andrew; Bircanin, Filip; Sitbon, Laurianne; Ploderer, Bernd; Koplick, Stewart; Brereton, Margot (2018). "Characterizing participation across social media sites amongst young adults with intellectual disability". In: Buchanan, George; Stevenson, Duncan, Proceedings of the 30th Australian conference on computer-human interaction. New York: Association for Computing Machinery, pp. 113-122. ISBN: 978 1 4503 6188 0 https://doi.org/10.1145/3292147.3292167
Bitman, Namy (2021). "Which part of my group do I represent?´: disability activism and social media users with concealable communicative disabilities". Information, communication & society, online first. https://doi.org/10.1080/1369118X.2021.1963463
Bonilla-del-Río, Mónica; Castillo-Abdul, Bárbara; García-Ruiz, Rosa; Rodríguez-Martín, Alejandro (2022). "Influencers with intellectual disability in digital society: an opportunity to advance in social inclusion". Media and communication, v. 10, n. 1, pp. 222-234. https://doi.org/10.17645/mac.v10i1.4763
Bonilla-del-Río, Mónica; Sánchez-Calero, María-Luisa (2022). "Inclusión educativa en tiempos de COVID-19: Uso de redes sociales en personas con discapacidad intelectual". RIED-Revista iberoamericana de educación a distancia, v. 25, n. 1, pp. 141-161. https://doi.org/10.5944/ried.25.1.30875
Bonilla-del-Río, Mónica; Valor-Rodríguez, Lorena; García-Ruiz, Rosa (2018). "Alfabetización mediática y discapacidad: análisis documental de literatura científica en Web of Science (WoS) y Scopus". Prisma social, n. 20, 20 pp. https://repositorio.unican.es/xmlui/bitstream/handle/10902/15907/Alfabetizaci%C3%B3nMedi%C3%A1ticaDiscapacidad.pdf
Casaló, Luis V.; Flavián, Carlos; Ibáñez-Sánchez, Sergio (2020). "Influencers on Instagram: antecedents and consequences of opinion leadership". Journal of business research, n. 117, pp. 510-519. https://doi.org/10.1016/j.jbusres.2018.07.005
Castelló-Martínez, Araceli; Del-Pino, Cristina (2015). "Prescriptores, marcas y tuits. El marketing de influencia". ADResearch. ESIC international journal of communication research, v. 12, n. 12, pp. 86-107. https://doi.org/10.7263/adresic-012-05
Caton, Sue; Chapman, Melanie (2016). "The use of social media and people with intellectual disability: a systematic review and thematic analysis". Journal of intellectual and developmental disability, v. 41, n. 2, pp. 125-139. https://doi.org/10.3109/13668250.2016.1153052
Codina, Nuria; Pestana, José-Vicente; Stebbins, Robert-Alan (2017). "Serious and casual leisure activities in the construction of young adult identity. A study based on participants´ self-descriptions". Obets. Revista de ciencias sociales, v. 12, n. 3, pp. 5-80. https://doi.org/10.14198/OBETS2017.12.1.12
Craig, David (2019). "Creator management in the social media entertainment industry". In: Deuze, Mark; Prenger, Mirjam (eds.). Making media: production, practices, and professions. Amsterdam: Amsterdam University Press, pp. 363-374. ISBN: 978 94 62988118 https://doi.org/10.1515/9789048540150-027
Djafarova, Elmira; Rushworth, Chloe (2017). "Exploring the credibility of online celebrities´ Instagram profiles in influencing the purchase decisions of young female users". Computers in human behavior, v. 68. https://doi.org/10.1016/j.chb.2016.11.009
Durante, Massimo (2011). "The online construction of personal identity through trust and privacy". Information, v. 2, n. 4, pp. 594-620. https://doi.org/10.3390/info2040594
Ellis, Katie; Kent, Mike (2016). Disability and social media: global perspectives. London: Routledge. ISBN: 978 1 138494404 https://doi.org/10.4324/9781315577357
Falla-Rubio, María-José (2019). Los fashion influencers digitales peruanos y su relación con las marcas de moda: Análisis de las interacciones con sus seguidores en redes sociales (Tesis doctoral). Universidad de Piura, Perú. https://pirhua.udep.edu.pe/handle/11042/4056
Flores-Peña, Aurora (2016). "Tablas de contingencia". https://docplayer.es/22540439-Tablas-de-contingencia.html
Foster, Jordan; Pettinicchio, David (2021). "A model who looks like me: communicating and consuming representations of disability". Journal of consumer culture, v. 22, n. 3, pp. 579-597. https://doi.org/10.1177/14695405211022074
Franco-Zapata, Sasha (2019). "Percepción de inclusión laboral de personas con discapacidad". In: Franco, Silvia; Escudero, Emiliano (eds.). El presente del futuro del trabajo II Psicología y organización del trabajo XVI. Uruguay: Psicolibros Universitarios, pp. 911-931. ISBN: 978 9974 94 722 1 https://bit.ly/3qlyNKW
Furr, June B.; Carreiro, Alexis; McArthur, John A. (2016). "Strategic approaches to disability disclosure on social media". Disability & society, v. 31, n. 10, pp. 1353-1368. https://doi.org/10.1080/09687599.2016.1256272
García-Prieto, Victoria; Aguaded, Ignacio (2021). "The accessibility of BBC television to users with disabilities: from the law to user satisfaction". Profesional de la información, v. 30, n. 5, e300518. https://doi.org/10.3145/epi.2021.sep.18
González-Carrión, Erika-Lucía; Aguaded, Ignacio (2020). "Engagement y evolución de instagramers hispanohablantes de moda". Revista latina de comunicación social, n. 77, pp. 231-252. https://doi.org/10.4185/RLCS-2020-1456
González-Romo, Zahaira-Fabiola; Iriarte-Aguirre, Sofía (2020). "Análisis de la gestión de la comunicación de los influencers farmacéuticos españoles en Instagram durante la pandemia del COVID-19". Revista española de comunicación en salud, n. 2020, supl. 1, pp. 9-30. https://doi.org/10.20318/recs.2020.5402
Gottbrecht, Liz (2016). "The three types of influencers all marketers should know". Mavrck, 18 October. https://www.mavrck.co/the-three-types-of-influencers-all-marketers-should-know-infographic
Gutiérrez-Recacha, Pedro; Martorell-Cafranga, Almudena (2011). "People with intellectual disability and ICTs. [Las personas con discapacidad intelectual ante las TIC]". Comunicar, n. 36, pp. 173-180. https://doi.org/10.3916/C36-2011-03-09
Hermida-Ayala, Lourdes-Ainhoa; Mateos-Borregón, Laura; Olalla-Vizcaino, Beatriz (2010). "Cuando las deficiencias se convierten en discapacidad". Prisma social, n. 5, 32 pp. https://www.redalyc.org/pdf/3537/353757917010.pdf
Hernández-Ramos, Eva-María; Hernández-Barrueco, Luis-Carlos (2018). Manual del comercio electrónico. Barcelona: Marge Books. ISBN: 978 84 18532 37 5
Hung, Benjamin W. K.; Jayasumana, Anura P.; Bandara, Vidarshana W. (2019). "Finding emergent patterns of behaviors in dynamic heterogeneous social networks". Transactions on computational social systems, v. 6, n. 5, pp. 1007-1019. https://doi.org/10.1109/TCSS.2019.2938787
Hwang, Yoori; Jeong, Se-Hoon (2016). "This is a sponsored blog post, but all opinions are my own: the effects of sponsorship disclosure on responses to sponsored blog posts". Computers in human behavior, n. 62, pp. 528-535. https://doi.org/10.1016/j.chb.2016.04.026
Ibáñez-Cubillas, Pilar; Díaz-Martín, Cristina; Pérez-Torregrosa, Ana-Belén (2017). "Social networks and childhood. New agents of socialization". Education, health and ICT for a transcultural world, n. 237, pp. 64-69. https://doi.org/10.1016/j.sbspro.2017.02.026
"‹"‹Jenkins, Henry; Ford, Sam; Green, Joshua (2015). Cultura transmedia: la creación de contenido y valor en una cultura en red (vol. 60). Barcelona: Editorial Gedisa. ISBN: 978 84 97848442 https://bit.ly/3fDVs2R
Johnson, Mark R. (2019). "Inclusion and exclusion in the digital economy: disability and mental health as a live streamer on Twitch.tv". Information, communication & society, v. 22, n. 4, pp. 506-520. https://doi.org/10.1080/1369118X.2018.1476575
Kay, Samantha; Mulcahy, Rory; Parkinson, Joy (2020). "When less is more: the impact of macro and micro social media influencers´ disclosure". Journal of marketing management, v. 36, n. 3-4, pp. 248-278. https://doi.org/10.1080/0267257X.2020.1718740
Ki, Chung-Wha-Chloe; Kim, Youn-Kim (2019). "The mechanism by which social media influencers persuade consumers: the role of consumers´ desire to mimic". Psychology and marketing, v. 36, n. 10, pp. 905-922. https://doi.org/10.1002/mar.21244
Krippendorff, Klaus (1990). MetodologiÌa de anaÌlisis de contenido: teoriÌa y praÌctica. Barcelona: PaidoÌs. ISBN: 84 7509 627 1 https://bit.ly/3shffIV
Krippendorff, Klaus (2004). Content analysis: an introduction to its methodology. California: Sage. ISBN: 978 1 5063 9566 1 https://bit.ly/3w9Zuod
Ladogina, Anastasiya; Samoylenko, Irina; Golovina, Vera; Razina, Natalia; Petushkova, Elena (2020). "Communication effectiveness in social networks of leading universities". Diálogo, n. 43, pp. 35-50. https://doi.org/10.18316/dialogo.v0i43.6497
Light, Ben; Burgess, Jean; Duguay, Stefanie (2018). "The walkthrough method: an approach to the study of apps". New media & society, v. 20, n. 3, pp. 881-900. https://doi.org/10.1177/1461444816675438
Magee, John J. (2012). "Adaptable interfaces for people with motion disabilities", PhD dissertation. Boston University. https://www.proquest.com/openview/8c38ea5a0c72b92d2d60a3336cfe5e8e/1
Martínez-Sanz, Raquel; González-Fernández, Cristina (2018). "ComunicacioÌn de marca en Instagram, ¿una cuestioÌn de geÌnero? El rol del influencer de moda". Masculinities and social change, v. 7, n. 3, pp. 230-254. https://doi.org/10.17583/MCS.2018.3693
Marwick, Alice (2015). "You may know me from YouTube: (micro)-celebrity in social media". In: Marshall, P. David; Redmond, Sean (eds.). A companion to celebrity (pp. 333-350). United Kingdom: Willey-Blackwell. ISBN: 978 1 118 47501 0 https://doi.org/10.1002/9781118475089.ch18
Mateus, Julio-César; León, Laura; Núñez-Alberca, Alejandro (2022). "Influencers peruanos, ciudadanía mediática y su rol social en el contexto del COVID-19". Comunicación y sociedad, v. 19, e8218. https://doi.org/10.32870/cys.v2022.8218
Moors, M. Rae (2019). "What is Flint? Place, storytelling, and social media narrative reclamation during the Flint water crisis". Information, communication & society, v. 22, n. 6, pp. 808-822. https://doi.org/10.1080/1369118X.2019.1577477
Observatori de la Discapacitat Física (s/f). La discapacidad física: ¿qué es y qué tipos hay? https://www.observatoridiscapacitat.org/es/la-discapacidad-fisica-que-es-y-que-tipos-hay
PeÌrez-Dalmeda, María-Esther; Chhabra, Gagan (2019). "Modelos teoÌricos de discapacidad: un seguimiento del desarrollo histórico del concepto de discapacidad en las uÌltimas cinco deÌcadas". Revista española de discapacidad, v. 7, n, 1, pp. 7-27. https://doi.org/10.5569/2340-5104.07.01.01
Pérez-Daza, Johanna (2020). "Jóvenes prosumidores visuales en la era digital". En: Hernández-Díaz, Gustavo; Pérez-Daza, Johanna (eds.). Prosumidores y comunicación en la era digital. Caracas: Universidad Católica Andrés Bello, pp. 51-61. ISBN: 978 980 244 000 0 https://www.academia.edu/43019252/Prosumidores_y_Comunicaci%C3%B3n_en_la_Era_Digital
Predif (s.f). Discapacidad física. https://www.predif.org/discapacidad-fisica
Prefasi-Gomar, Salva; Magal-Royo, Teresa; Garde, Francisco; Giménez-López, José-Luis (2010). "Tecnologías de la información y de la comunicación orientadas a la educación de personas con discapacidad cognitiva´´. Relatec, v. 9, n. 2, pp. 107-123. https://relatec.unex.es/article/view/617/463
Reguant-Álvarez, Mercedes; Vilà-Baños, Ruth; Torrado-Fonseca, Mercedes (2018). "La relación entre dos variables según la escala de medición con SPSS". Reire. Revista d´innovació i recerca en educació, v. 11, n. 2, pp. 45-60. http://doi.org/10.1344/reire2018.11.221733
Rodrigo-Martín, Luis; Rodrigo-Martín, Isabel; Muñoz-Sastre, Daniel (2021). "Los influencers virtuales como herramienta publicitaria en la promoción de marcas y productos. Estudio de la actividad comercial de Lil Miquela". Revista latina de comunicación social, v. 79, n. 1, pp. 69-90. https://doi.org/10.4185/RLCS-2021-1521.
Rojas-Torrijos, José-Luis; Panal-Prior, Antonio (2017). "El uso de Instagram en los medios de comunicación deportivos. Análisis comparado de Bleacher Report, L´équipe y Marca". Ámbitos, n. 3. https://idus.us.es/handle/11441/66340
Romero-Coves, Alejandra; Carratalá-Martínez, Dalia; Segarra-Saavedra, Jesús (2020). "Influencers y moda en redes sociales. Análisis de las principales modelos españolas en Instagram". Redmarka. Revista de marketing aplicado, v. 24, n. 2, pp. 44-58. https://doi.org/10.17979/redma.2020.24.2.7053
Samaniego, Pilar; Laitamo, Sanna-Mari; Valerio, Estela; Francisco, Cristina (2012). Informe sobre el uso de las tecnologías de información y comunicación (TIC) en la educación para personas con discapacidad. Quito: Unesco; Trust for the Americas. https://unesdoc.unesco.org/ark:/48223/pf0000216382_spa
Sarmiento-Guede, JoseÌ-RamoÌn; RodriÌguez-Terceño, JoseÌ (2020). "La comunicacioÌn visual en Instagram: Estudio de los efectos de los micro-influencers en el comportamiento de sus seguidores". Estudios sobre el mensaje periodístico, v. 26, n. 3, pp. 1205-1216. https://doi.org/10.5209/esmp.65046
Scolari, Carlos-Alberto (2007). "Googlemanía. Las marcas on-line y el caso Google". En: Capriotti, Paul (ed.). GestioÌn de la marca corporativa. Buenos Aires: La CrujiÌa, pp. 59-83. ISBN: 978 987 6010221 https://repositori.upf.edu/bitstream/handle/10230/27727/scolari_googlemania.pdf?sequence=1&isAllowed=y
Shpigelman, Carmit-Noa; Gill, Carol J. (2014). "Facebook use by persons with disabilities". Journal of computer-mediated communication, v. 19, n. 3, pp. 610-624. https://doi.org/10.1111/jcc4.12059
Snethen, Gretchen; Zook, Peter (2016). "Utilizing social media to support community integration". American journal of psychiatric rehabilitation, v. 19, n. 2, pp. 160-174. https://doi.org/10.1080/15487768.2016.1171176
Suriá-Martínez, Raquel (2015). "Jóvenes con discapacidad motora y redes sociales online, ¿nuevos espacios para el desarrollo de habilidades sociales?". Anuario de psicología, v. 45, n. 1, pp. 71-85. https://www.redalyc.org/pdf/970/97041174005.pdf
Suriá-Martínez, Raquel (2017). "Redes virtuales y apoyo social percibido en usuarios con discapacidad: análisis según la tipología, grado y etapa en la que se adquiere la discapacidad". Escritos de psicología (Internet), v. 10, n. 1, pp. 31-40. https://scielo.isciii.es/scielo.php?script=sci_abstract&pid=S1989-38092017000100003
Tafesse, Wondwesen; Wood, Bronwyn P. (2021). "Followers´ engagement with Instagram influencers: the role of influencers´ content and engagement strategy". Journal of retailing and consumer services, v. 58. https://doi.org/10.1016/j.jretconser.2020.102303
Trevisan, Filippo (2017). Disability rights advocacy online: voice, empowerment and global connectivity. Taylor & Francis. ISBN: 978 1 315726489 https://doi.org/10.4324/9781315726489
UN (2006). United Nations Convention on the rights of persons with disabilities. https://www.un.org/disabilities/documents/convention/convention_accessible_pdf.pdf
Villena-Alarcón, Eduardo; Fernández-Torres, María-Jesús (2020). "Beauty on Instagram: relations between influencers and the stakeholders". Revista internacional de relaciones públicas, v. 10, n. 19, pp. 111-132. http://revistarelacionespublicas.uma.es/index.php/revrrpp/article/view/641
Vizcaíno-Verdú, Arantxa; Tirocchi, Simona (2021). "Tiktokers y objetivación sexual de género en retos musicales". Media education, v. 12, n. 1, pp. 7-16. https://doi.org/10.36253/me-9674
World Health Organization (2001). International Classification of Functioning, Disability and Health (ICF). WHO. https://www.who.int/standards/classifications/international-classification-of-functioning-disability-and-health
World Health Organization (2021). Disability and health. WHO. https://www.who.int/news-room/fact-sheets/detail/disability-and-health
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2022 Profesional de la información
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Condiciones de difusión de los artículos una vez son publicados
Los autores pueden publicitar libremente sus artículos en webs, redes sociales y repositorios
Deberán respetarse sin embargo, las siguientes condiciones:
- Solo deberá hacerse pública la versión editorial. Rogamos que no se publiquen preprints, postprints o pruebas de imprenta.
- Junto con esa copia ha de incluirse una mención específica de la publicación en la que ha aparecido el texto, añadiendo además un enlace clicable a la URL: http://revista.profesionaldelainformacion.com
La revista Profesional de la información ofrece los artículos en acceso abierto con una licencia Creative Commons BY.