Comparative analysis of OPAC help systems: types and trends
DOI:
https://doi.org/10.3145/epi.2007.jul.03Keywords:
OPAC, Online public access catalog, Online help, Evaluation, Academic libraries, Public libraries, United States of America, SpainAbstract
Various types of OPAC help provided by academic and public libraries in Spain and the United States are examined. The results of this investigation are reported, by geographic distribution, library type, and catalog software. The study identifies the most relevant trends in relation to online help systems.
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