The reputation of the Spanish media

Authors

DOI:

https://doi.org/10.3145/epi.2020.jul.07

Keywords:

Media, Reputation epistemology, Media reputation, Corporate reputation, Journalistic value, Business value, Media reputation variables, Media stakeholders, Media typology, manipulation, Media types, Credibility, Informative rigor and independence.

Abstract

Two studies, one qualitative and the other quantitative, have been carried out, each using two samples differentiated by the degree of knowledge of the performance of media: informed population and communication professionals. A quantitative analysis of the reputation of the Spanish media is carried out, based on a qualitative analysis of the professional and business reality of the media with the best reputation. It is concluded that there is a broad consensus that there is no confidence in the media because the information that they disseminate is manipulated. The credibility of a medium shows a high correlation with its history, consistent with the theory of reputation, because consolidation of a stable reputation requires time. The reputation of each type of media (paper press, digital press, radio, and television) is evaluated, yielding two rankings of the 16 media with the best reputation in Spain, corresponding to the two samples analyzed.

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Author Biographies

Justo Villafañe, Universidad Complutense de Madrid

Catedrático de Comunicación Audiovisual y Publicidad de la UCM desde 1989. Profesor de Reputación Corporativa en la Facultad de Ciencias de la Información, UCM. Presidente no ejecutivo de la firma de consultorí­a Villafañe & Asociados especializada en la gestión de los recursos intangibles de las empresas (http://www.villafane.com). Miembro de varias asociaciones: Instituto Español de Analistas Financieros, City Reputation Lab, Dircom, Club Internacional de Prensa, Media Reputation Lab.

Yolanda Ortiz-de-Guinea-Ayala, Universidad Rey Juan Carlos

Profesora Titular interina en el Departamento de Comunicación y Sociologí­a de la Facultad de Comunicación de la Universidad Rey Juan Carlos. Actualmente es miembro de la Cátedra UNESCO de Investigación en Comunicación: http://www.unescoafricom.com/ (URJC) y del Media Reputation Lab.

José-Luis Martí­n-Sáez, Universidad Rey Juan Carlos

Doctor en Ciencias de la Comunicación por la Universidad Rey Juan Carlos y profesor en dicha universidad desde 2005. Ha ejercido también cargos de gestión como vicedecano de Prácticum y Calidad de la Facultad de Ciencias de la Comunicación de esa universidad, en dos ocasiones. Actualmente es miembro del Media Reputation Lab.

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Published

2020-07-03

How to Cite

Villafañe, J., Ortiz-de-Guinea-Ayala, Y., & Martí­n-Sáez, J.-L. (2020). The reputation of the Spanish media. Profesional De La información, 29(4). https://doi.org/10.3145/epi.2020.jul.07