e-Government: the need to implement a business processes management policy in public administration
DOI:
https://doi.org/10.3145/epi.2016.may.17Keywords:
e-Government, Business processes management, Metadata schema, Functional analysis, National scheme of interoperability (ENI), Contents management, CitizensAbstract
The implementation of electronic government in Spain, specifically in local councils, is described. We tackle an array of questions about how this process is being carried out. We analyse whether recommendations given to the public sector by European and national rules and regulations are leaving behind several well-defined stages which should be previously solved. We are referring to the organic-functional aspects before looking for technical solutions and technical paths towards implementing metadata.
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