Importance of the professional of the information in the direction of communication in organizations

Abstract

The importance of the information professional in the communication management department of organizations is discussed. The need to integrate an information specialist within the communication team is essential; either hired from outside the organization or trained from within. Communication management is no longer limited to a press department handling press releases, but is instead a comprehensive communication management effort dealing with internal and external relations; and policies about intangible assets like reputation, image, and value creation through brand. In this article we review the tasks that are demanded by companies of their communication departments and compare them with the skills of information professionals. This job requires a cross-fertilization effort and a task map is used to illustrate how information professionals can perform in the communication area.