User experience in connected TV: a user study

Authors

  • Verónica Mansilla El profesional de la información
  • Mari-Carmen Marcos

DOI:

https://doi.org/10.3145/epi.2013.mar.04

Keywords:

Usability, User experience, Connected TV, User testing, Eye tracking, Heuristic evaluation.

Abstract

Methodology and results of a user study on several connected TV devices is presented. Heuristic evaluation, user testing and eye tracker are applied. The results point out a low usability in the tasks that require keyboard and those related to the video on demand service (VoD). These latter tasks have been analysed in depth with eye tracker technology in the device that follows the HbbTV protocol.

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Published

2013-03-21

How to Cite

Mansilla, V., & Marcos, M.-C. (2013). User experience in connected TV: a user study. Profesional De La información, 22(2), 122–127. https://doi.org/10.3145/epi.2013.mar.04

Issue

Vol. 22 No. 2 (2013): Educación y biblioteca

Section

Research articles

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