Efficient management of electronic mail: a corporate case study
DOI:
https://doi.org/10.3145/epi.2011.sep.12Keywords:
Information overload, Email management, Case study, Information management, Personal productivity.Abstract
Information overload, and more specifically the overload and associated activity due to the large amount of email received and issued in our organizations, affects business productivity, efficiency, creativity and innovation. This article presents a practical experience of improved email management based on the development of guidelines and tools addressed to creating less mail and more quality, and managing personal and departmental inboxes more efficiently. The project´s goals, its implementation through workshops, and the main results achieved are reviewed.
Downloads
Downloads
Published
How to Cite
Issue
Section
License
Dissemination conditions of the articles once they are published
Authors can freely disseminate their articles on websites, social networks and repositories
However, the following conditions must be respected:
- Only the editorial version should be made public. Please do not publish preprints, postprints or proofs.
- Along with this copy, a specific mention of the publication in which the text has appeared must be included, also adding a clickable link to the URL: http://www.profesionaldelainformacion.com
- Only the final editorial version should be made public. Please do not publish preprints, postprints or proofs.
- Along with that copy, a specific mention of the publication in which the text has appeared must be included, also adding a clickable link to the URL: http://revista.profesionaldelainformacion.com
Profesional de la información journal offers the articles in open access with a Creative Commons BY license.