The big issues related to document and record management: challenges and opportunities
DOI:
https://doi.org/10.3145/epi.2011.mar.01Keywords:
Challenges, Archives, Record management, Document management, Digital records, Metadata, Professionals, Preservation, Trends, Evolution, Electronic records.Abstract
The electronic management of documents and records is facing major challenges: the integration of document processes and checks in routine work processes; risk analysis; techniques and controls needed to manage records and digital evidence controls (metadata, digital signature, authenticity, integrity, preservation); and access restrictions for citizenship or customers. Information professionals are invited to take an active role in resolving these complex problems.
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