Pregunte: las bibliotecas responden (Ask a librarian). Virtual reference services in Spain´s public libraries

Authors

  • Marí­a-Isabel Cuadrado-Fernández El profesional de la información
  • Eva Rivera-Dí­az

DOI:

https://doi.org/10.3145/epi.2009.nov.07

Keywords:

Spanish public libraries, Cooperative services, Internet reference services, Information resources, Virtual services, Chat

Abstract

Review and development of the Spanish virtual reference service Pregunte: las bibliotecas responden (Ask a librarian). Description of main characteristics, workflows and statistical analysis. Description of the recently established chat service

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Published

2009-08-08

How to Cite

Cuadrado-Fernández, M.-I., & Rivera-Dí­az, E. (2009). Pregunte: las bibliotecas responden (Ask a librarian). Virtual reference services in Spain´s public libraries. Profesional De La información, 18(6), 642–648. https://doi.org/10.3145/epi.2009.nov.07

Issue

Vol. 18 No. 6 (2009): Servicios y sistemas de referencia digital

Section

Non research articles

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