Identification of communities through email usage analysis
DOI:
https://doi.org/10.3145/epi.2009.ene.04Keywords:
Email, Electronic Communications Analysis, Complex networks, Communities, Information flow, OptimizationAbstract
During the last decade we have witnessed the generalized use of email as a tool for communication in our society. Its use within organizations follows this general trend and a large portion of a company´s internal information flow occurs in this way. Thus, monitoring its use, while preserving the anonymity of its users, is a very valuable tool to know the informal structure of an organization and to compare it with the prescribed formal structure. In particular, we present a community analysis performed on the email network of the Universitat Rovira i Virgili, Tarragona, Spain.
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