Uncovering Role of Information Security Awareness, Compliance Knowledge & Organizational Citizenship Behaviour Towards Information Security Compliance in Chinese Public & Private Universities

Abstract

Information security compliance helps to provide the safety and safeguard of personal and sensitive information from unauthorized access. This has been equally important both in businesses and academic institutions. Considering the organizational significance of information security compliance, this research explores the role of information security awareness, compliance knowledge, and organizational citizenship behaviour towards such information security compliance. A questionnaire-based data was collected from a valid sample of 318 respondents from both public and private sector universities in China. The study applied advanced statistical techniques to investigate data trends, variables' measurement, and reliability in the model. The results support the argument that the outer model is reliable enough in terms of items and latent variables for consideration in the structural model analysis. The study findings through the structural model using the Smart PLS 4 infer that information security awareness, compliance knowledge, and organizational citizenship behaviour are positively and significantly related to information security compliance in both public and private sector universities. The results also suggest that university administrators need to promote compliance knowledge, compliance awareness, and organizational citizenship behaviour, which in return helps to achieve better information security compliance.