AI and Automation's Role in Iberian Fact-checking Agencies

Authors

  • Adriana Gonçalves Universidade da Beira Interior Departamento de Comunicação, Filosofia e Política Rua Marquês D'Ávila e Bolama - FAL 6201-001 Covilhã, Portugal
  • Luísa Torre Universidade da Beira Interior Departamento de Comunicação, Filosofia e Política Rua Marquês D'Ávila e Bolama - FAL 6201-001 Covilhã, Portugal
  • Florence Oliveira Universidade da Beira Interior Departamento de Comunicação, Filosofia e Política Rua Marquês D'Ávila e Bolama - FAL 6201-001 Covilhã, Portugal
  • Pedro Jerónimo Universidade da Beira Interior Departamento de Comunicação, Filosofia e Política Rua Marquês D'Ávila e Bolama - FAL 6201-001 Covilhã, Portugal

DOI:

https://doi.org/10.3145/epi.2024.0212

Keywords:

Automation, Artificial Intelligence, Disinformation, Journalistic Practices, Fact-checking, Verification

Abstract

The improvement of automation and AI tools has prompted transformations in journalistic practices, including factchecking. Fact-checking a posteriori has acquired special relevance due to the increasing amount of disinformation on
digital platforms and, given its breadth, automation became a need for verifiers to check content online. In this context,
AI-based and automation technologies are deployed in all stages of the fact-checking process: identification, checking
itself and distribution of content. Studies that map the uses of these tools in fact-checking are still incipient, a lacuna
that this study aims to fulfil. This proposal investigates the use of technologies in all specialised Iberian fact-checking
agencies, signatories of the International Fact-Checking Network (IFCN): Polígrafo, Verificat, Newtral and Maldita.es.
Through semi-structured interviews with representatives of these agencies, we found that automation and AI tools are
used in monitoring and filtering internet and media content; transcription of verifiable phrases; verification of images
and videos; selection of content submitted by the audience. Interviewees agree that automation has become crucial
for monitoring content on social networks, making fact-checkers work more effective, broader, and faster, despite some
ethical concerns. Finally, we advocate that technological tools are important allies, but the human element remains the
key to interpreting and deconstructing disinformation

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Published

2024-07-15

How to Cite

Adriana Gonçalves, Luísa Torre, Florence Oliveira, & Pedro Jerónimo. (2024). AI and Automation’s Role in Iberian Fact-checking Agencies. Profesional De La información, 33(2). https://doi.org/10.3145/epi.2024.0212

Issue

Section

Research articles