Blood donors wanted: narrative innovation on TikTok to enable mobilization

Autores/as

DOI:

https://doi.org/10.3145/epi.2023.may.05

Palabras clave:

Health communication, Social media, Social networks, Blood donation, Recipients, TikTok, Social transformation, Activism, Misinformation, Digital citizenship, Innovation, Storydoing, Narratives

Resumen

The explosive success of TikTok is one of a long list of phenomena that are transforming audiovisual relationships, creation, and consumption (Gómez-Garcí­a; Vicent-Ibáñez, 2022). At the same time, social networks are demonstrating a capacity for outreach, awareness, and activism through innovative narratives that impact the audience. Therefore, we ask if and how, in addition to entertaining and being a place to find the latest trends, TikTok can help promote health activism linked to blood donation -an act of social responsibility- the collection of which has been in sharp decline for years (Carter et al., 2011; Huis-in "˜t-Veld et al., 2019). Through multimodal discourse analysis (Kress, 2012), we determine the characteristics, significance, and communicative resources of the tiktoks that the platform grouped under the hashtag #donasangre [#DonateBlood], ultimately comparing them with the perception and relationship that a large group of young university students expressed in focus groups. Among the results, we highlight how content on TikTok is reinterpreted and appropriated, as well as the false myths perpetuated among young people that keep them from donating and reinforce the importance of health institutions taking an active role in the online conversation and integrating narrative innovation into their content creation dynamics. Qualitative analysis of comments (6,215) revealed that there is an audience that "comes together" (Juris, 2012) and whose members reaffirm their status as donors and whose experience tempers the idea of donating being stressful and scary.

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

Amaia Arribas-Urrutia, Universidad de Valladolid

 

 

Citas

Arjona-Martí­n, José-Borja; Méndiz-Noguero, Alfonso; Victoria-Mas, Juan-Salvador (2020). "Virality as a paradigm of digital communication. Review of the concept and update of the theoretical framework". Profesional de la información, v. 29, n. 6. https://doi.org/10.3145/epi.2020.nov.07

Arribas-Urrutia, Amaia; Islas-Carmona, Octavio; Gutiérrez-Cortés, Fernando (2019). "De prosumidores a observadores: una tendencia emergente en Internet y en los jóvenes ecuatorianos. Resultados del estudio del World Internet Project, Ecuador". Revista latina de comunicación social, n. 74, pp. 969-996. https://doi.org/10.4185/rlcs-2019-1367

Azzimonti, Marina; Fernandes, Marcos (2023). "Social media networks, fake news, and polarization". European journal of political economy, v. 76, 102256. https://doi.org/10.1016/j.ejpoleco.2022.102256

Bandura, Albert (2004). "Health promotion by social cognitive means". Health education & behavior, v. 31, n. 2, pp. 143-164. https://doi.org/10.1177/1090198104263660

Bomfim-de-Souza, Mariluce-Karla; Santoro-Domingo, Pablo (2020). "Donación de sangre y medicina transfusional en la prensa española". Revista española de comunicación en salud, v. 11, n. 1, pp. 9-19. https://doi.org/10.20318/recs.2020.4717

Burgess, Simon; Rogers, Marg; Jefferies, Diana (2022). "Empathy and narrative: a discussion of contemporary stories from childcare and healthcare". International electronic journal of elementary education, v. 14, n. 5, pp. 631-646. https://doi.org/10.26822/iejee.2022.268

Campos-Freire, Francisco; Rúas-Araújo, José; López-Garcí­a, Xosé; Martí­nez-Fernández, Valentí­n-Alejandro (2016). "Impacto de las redes sociales en el periodismo". Profesional de la información, v. 25, n. 3, pp. 449-457. https://doi.org/10.3145/epi.2016.may.15

Candón-Mena, José; Bení­tez-Eyzaguirre, Lucí­a (2016). Activismo digital y nuevos modos de ciudadaní­a: una mirada global. Institut de la Comunicació (InCom-UAB). ISBN: 978 84 944171 8 4 https://incom.uab.cat/publicacions/20160000_0000_ebook12.cat.html

Carter, Moira C.; Wilson, Jeniffer; Redpath, Gordon S.; Hayes, Paul; Mitchell, Carol (2011). "Donor recruitment in the 21st century: challenges and lessons learned in the first decade". Transfusion and apheresis science, v. 45, pp. 31-43. https://doi.org/10.1016/j.transci.2011.06.001

Creswell, John W.; Plano-Clark, Vicki L. (2011). Designing and conducting mixed methods research (2nd. ed.). Thousand Oaks, CA: Sage. ISBN: 978 1 4129279 1 8

Dubovi, Ilana; Tabak, Iris (2021). "Interactions between emotional and cognitive engagement with science on YouTube". Public understanding of science, v. 30, n. 6, pp. 759-776. https://doi.org/10.1177/0963662521990848

Duboz, Priscilla; Cunéo, Bernard (2010). "How barriers to blood donation differ between lapsed donors and non-donors in France". Transfusion medicine, v. 20, pp. 227-236. https://doi.org/10.1111/j.1365-3148.2010.00998.x

Durántez-Stolle, Patricia; Martí­nez-Sanz, Raquel; Rodrí­guez-de-Dios, Isabel (2022). "Effects of narrative persuasive frames on Twitter regarding blood donation: pride versus empathy and people versus numbers". Profesional de la información, v. 31, n. 4. https://doi.org/10.3145/epi.2022.jul.15

Eser, Bí¼lent; Kurnaz, Fatih; Kaynar, Leilagí¼l; Yay, Mehmet; Sivgn, Serdar; íœnal, Ali; í‡etin, Mustafa (2010). "Are university students a favorable target group for blood donation campaigns?". Turkish journal of hematology, v. 27, n. 4, pp. 275-281. https://doi.org/10.5152/tjh.2010.42

France, Janis L.; Kowalsky, Jennifer M.; France, Christopher R.; McGlone, Sarah T.; Himawan, Lina K.; Kessler, Debra A.; Shaz, Beth H. (2014). "Development of common metrics for donation attitude, subjective norm, perceived behavioral control, and intention for the blood donation context". Transfusion, v. 54, pp. 839-847. https://doi.org/10.1111/trf.12471

Francis, Diane B. (2021). "Twitter is really therapeutic at times: examination of black men´s Twitter conversations following hip-hop artist Kid Cudi´s depression disclosure". Health communication, v. 36, n. 4, pp. 448-456. https://doi.org/10.1080/10410236.2019.1700436

Garza-Guzmán, Marí­a-Rosalí­a (2009). "Fuentes genealógicas y teorí­as esenciales de la comunicación interpersonal". Razón y palabra, v. 67. https://www.redalyc.org/pdf/1995/199520725003.pdf

Gisondi, Michael A.; Barber, Robert; Faust, Jeremy-Samuel; Raja, Ali; Strehlow, Matthew; Westafer, Lauren; Gottlieb, Matthias (2022). "A deadly infodemic: social media and the power of Covid-19 misinformation". Journal of medical internet research, v. 24, n. 2. https://doi.org/10.2196/preprints.35552

Gómez-Garcí­a, Salvador; Vicent-Ibáñez, Mireya (2022). "¿A qué juega Netflix? La convergencia de contenidos a través de los videojuegos en su estrategia multietapa". Revista de comunicación, v. 21, n. 2, pp. 115-134. https://doi.org/10.26441/rc21.2-2022-a6

Greffin, Klara; Schmidt, Silke; Schí¶nborn, Linda; Muehlan, Holger (2021). ""˜Blood for blood´? Personal motives and deterrents for blood donation in the German population". International journal of environmental research and public health, v. 18, n. 8, 4238. https://doi.org/10.3390/ijerph18084238

Grunig, James E.; Hunt, Tood (2003). Dirección de relaciones públicas. Gestión 2000. ISBN: 84 8088 395 2

Gutiérrez-Lozano, Juan-Francisco; Cuartero, Antonio (2020). "El auge de Twitch: nuevas ofertas audiovisuales y cambios del consumo televisivo entre la audiencia juvenil". Ámbitos. Revista internacional de comunicación, v. 50, pp. 159-175. https://doi.org/10.12795/ambitos.2020.i50.11

Hautea, Samantha; Parks, Perry; Takahashi, Bruno; Zeng, Jim (2021). "Showing they care (or don´t): affective publics and ambivalent climate activism on TikTok". Social media + society, v. 7, n. 2. https://doi.org/10.1177/20563051211012344

Hootsuite; We are Social (2022). Digital report 2022: el informe sobre las tendencias digitales, redes sociales y mobile. https://bit.ly/3zN5VQK

Huis-in´t-Veld, Elisabeth M. J.; De-Kort, Wim L. A. M.; Merz, Eva-Marí­a (2019). "Determinants of blood donation willingness in the European Union: a cross-country perspective on perceived transfusion safety, concerns, and incentives". Transfusion, v. 59, n. 4, pp. 1273-1282. https://doi.org/10.1111/trf.15209

Hupfer, Maureen E.; Taylor, Daniel W.; Letwin, Jim A. (2005). "Understanding Canadian student motivations and beliefs about giving blood". Transfusion, v. 45, n. 2, pp. 149-161. https://doi.org/10.1111/j.1537-2995.2004.03374.x

IAB (2022). Estudio de redes sociales 2022 de IAB Spain. https://bit.ly/3T37MI0

Igartua, Juan-José; Guerrero-Martí­n, Iñigo (2022). "Personal migrant stories as persuasive devices: effects of audience-character similarity and narrative voice". Journal of social and political psychology, v. 10, n. 1, pp. 21-34. https://doi.org/10.5964/jspp.8237

Juris, Jeffrey S. (2012). "Reflections on #occupy everywhere: social media, public space, and emerging logics of aggregation". American ethnologist, v. 39, n. 2, pp. 259-279. https://doi.org/10.1111/j.1548-1425.2012.01362.x

Kalargirou, Aikaterini A.; Beloukas, Apostolos I.; Kosma, Alexandra G.; Nanou, Cristina I.; Saridi, Maria I.; Kriebardis, Anastasios G. (2014). "Attitudes and behaviours of Greeks concerning blood donation: recruitment and retention campaigns should be focused on need rather than altruism". Blood transfusion, n. 12, pp. 320-329. https://doi.org/10.2450/2014.0203-13

Kress, Gunther (2012). "Multimodal discourse analysis". In: Gee, James-Paul; Handford, Michael (eds.). The Routledge handbook of discourse analysis, pp. 35-50. Routledge. ISBN: 978 0 3674738 3 9

Lemmens, Karin P. H.; Abraham, Charles; Hoekstra, Trynke; Ruiter, Robert A. C.; De-Kort, Wim L. A. M.; Brug, Johannes; Schaalma, Herman P. (2005). "Why don´t young people volunteer to give blood? An investigation of the correlates of donation intentions among young nondonors". Transfusion, v. 45, n. 6, pp. 945-955. https://doi.org/10.1111/j.1537-2995.2005.04379.x

Mannell, Jenevieve; Ahmad, Lida; Ahmad, Ayesha (2018). "Narrative storytelling as mental health support for women experiencing gender-based violence in Afghanistan". Social science & medicine, v. 214, pp. 91-98. https://doi.org/10.1016/j.socscimed.2018.08.011

Martí­nez-Beleño, Carlos-Andrés; Sosa-Gómez, Marí­a-Silvina (2016). "Aportaciones y diferencias entre comunicación en salud, comunicación para el desarrollo y para el cambio social". Revista de comunicación y salud, v. 6, pp. 71-82. https://doi.org/10.35669/revistadecomunicacionysalud.2016.6(1).71-82

Martí­nez-Sanz, Raquel; Buitrago, Álex; Martí­n-Garcí­a, Alberto (2023). "Comunicación para la salud a través de TikTok. Estudio de influencers de temática farmacéutica y conexión con su audiencia". Revista mediterránea de comunicación, v. 14, n. 1. https://www.doi.org/10.14198/MEDCOM.23435

Moreno-Barreneche, Sebastián (2022). "Identidades estetizadas, interacciones mediatizadas: un abordaje de Instagram desde la sociosemiótica". Comunicación y medios, v. 31, n. 45, pp. 129-141. https://doi.org/10.5354/0719-1529.2022.64515

Navarro-Robles, Marí­a; Vázquez-Barrio, Tamara (2020). "El consumo audiovisual de la Generación Z. El predominio del ví­deo online sobre la televisión tradicional". Ámbitos. Revista internacional de comunicación, v. 51, pp. 10-30. https://doi.org/10.12795/ambitos.2020.i50.02

Olivares-Garcí­a, Francisco-José; Méndez-Majuelos, Inés (2020). "Análisis de las principales tendencias aparecidas en TikTok durante el periodo de cuarentena por la Covid-19". Revista española de comunicación en salud, supl. 1, pp. 243-252. https://doi.org/10.20318/recs.2020.5422

OMS (1986). Carta de Ottawa. Primera conferencia mundial de promoción para la salud. https://www.paho.org/hq/dmdocuments/2013/Carta-de-ottawa-para-la-apromocion-de-la-salud-1986-SP.pdf

OMS (2022). Disponibilidad y seguridad de la sangre. Organización Mundial de la Salud. https://www.who.int/es/news-room/fact-sheets/detail/blood-safety-and-availability

Padilla-Garrido, Nuria; Fernández-Herrera, Marí­a-Dolores; Aguado-Correa, Francisco; Rabadán-Martí­n, Inmaculada (2021). "Motivators, barriers and communication channels for blood donation in relation to students at a university in Spain". Transfusion and apheresis science, v. 60, n. 6. https://doi.org/10.1016/j.transci.2021.103270

Porroche-Escudero, Ana (2017). "Problematizando la desinformación en las campañas de concienciación sobre el cáncer de mama". Gaceta sanitaria, v. 31, n. 3, pp. 250-252. https://doi.org/10.1016/j.gaceta.2016.11.003

Rael, Christine T.; Pierre, Dominique; Frye, Victoria; Kessler, Debra; Duffy, Louisa; Malos, Nick; Van-Tieu, Hong (2021). "Evaluating blood donor experiences and barriers/facilitators to blood donation in the United States using YouTube video content". Transfusion, v. 61, n. 9, pp. 2650-2657. https://doi.org/10.1111/trf.16568

Rodrí­guez-Cano, César-Augusto (2018). "Los usuarios en su laberinto: burbujas de filtros, cámaras de eco y mediación algorí­tmica en la opinión pública en lí­nea". Virtualis: revista de cultura digital, v. 8, n. 16, pp. 57-76. https://www.revistavirtualis.mx/index.php/virtualis/article/view/250/218

Rodrí­guez-Rí­os, Antonio; Lázaro-Pernias, Patricia (2022). "Nuevas narrativas en publicidad. El storydoing como modelo de comunicación que favorece la cocreación del relato de marca entre los usuarios de Instagram". AdComunica, n. 24, pp. 57-80. https://doi.org/10.6035/adcomunica.6554

Rojas-Rajs, Soledad; Jarillo-Soto, Edgar (2013). "Comunicación para la salud y estilos de vida saludables: aportes para la reflexión desde la salud colectiva". Interface. Comunicaí§í£o, saúde, educaí§í£o, v. 17, n. 46, pp. 587-599. https://doi.org/10.1590/s1414-32832013000300008

Salaverrí­a, Ramón (2021). Entender y combatir la desinformación sobre ciencia y salud. Ministerio de Ciencia e Innovación. https://dadun.unav.edu/handle/10171/60223

Seminario-Córdova, Renzo (2021). "Noticias falsas y su impacto en la sociedad en épocas de pandemia". Social innova sciences, v. 2, n. 2, pp. 6-17. https://socialinnovasciences.org/ojs/index.php/sis/article/view/49

Sheldon, Pavica; Newman, Megan (2019). "Instagram and American teens: understanding motives for its use and relationship to excessive reassurance-seeking and interpersonal rejection". The journal of social media in society, v. 8, n. 1. https://www.thejsms.org/index.php/JSMS/article/view/423/209

Sobowale, Kunmi; Hilliard, Heather; Ignaszewski, Martha J.; Chokroverty, Linda (2020). "Real-time communication: creating a path to covid-19 public health activism in adolescents using social media". Journal of medical internet research, v. 22, n. 12. https://doi.org/10.2196/21886

Sola-Morales, Salomé; Zurbano-Berenguer, Belén (2020). "Activismo digital y feminismo: un análisis comparado de cibercampañas contra el acoso callejero en España, Marruecos y Chile". Comunicación. Revista internacional de comunicación audiovisual, publicidad y estudios culturales, v. 1, n. 18. https://doi.org/10.12795/comunicacion.2020.i18.01

Strauck-Franco, Marí­a-Antonia; Guillén-Arruda, Claudia-Alexandra (2017). "Twitter como herramienta para la comunicación en salud en el contexto del fomento de la donación de órganos en el Perú". ZER: Revista de estudios de comunicación, v. 22, n. 42, pp. 189-209. https://doi.org/10.1387/zer.17841

Syrdal, Holly A.; Briggs, Elten (2018). "Engagement with social media content: a qualitative exploration". Journal of marketing theory and practice, v. 26, n. 1-2, pp. 4-22. https://doi.org/10.1080/10696679.2017.1389243

Trauth-Taylor, Kathryn (2021). "Innovators must be powerful storytellers". Research-technology management, v. 64, n. 3, pp. 43-47. https://doi.org/10.1080/08956308.2021.1893057

Vandenbosch, Laura; Eggermont, Steven (2016). "The interrelated roles of mass media and social media in adolescents´ development of an objectified self-concept: a longitudinal study". Communication research, v. 43, n. 8, pp. 1116-1140. https://doi.org/10.1177/0093650215600488

Verón, Eliseo (1996). La semiósis social. Fragmentos de una teorí­a de la discursividad. Gedisa. ISBN: 978 84 743250 2 7

Waheed, Usman; Wazeer, Akhlaaq; Saba, Noore; Qasim, Zahida (2020). "Effectiveness of WhatsApp for blood donor mobilization campaigns during Covid"19 pandemic". ISBT science series, v. 15, n 4, pp. 378-380. https://doi.org/10.1111/voxs.12572

Weidmann, Christian; Derstroff, Marie; Klí¼ter, Harald; Oesterer, Martin; Mí¼ller-Steinhardt, Michael (2022). "Motivation, blood donor satisfaction and intention to return during the Covid-19 pandemic". Vox sanguinis, v. 117, n. 4, pp. 488-494. https://doi.org/10.1111/vox.13212

Yuan, Shan; Chang, Shelley; Uyeno, Kasie; Almquist, Gay; Wang, Shirong (2016). "Blood donation mobile applications: are donors ready?". Transfusion, n. 56, v. 3, pp. 614-621. https://doi.org/10.1111/trf.13387

Zabala-Cia, Oroitz; Lorenzo-Sola, Francisco; González-Pacanowski, Toni (2022). "Interactividad en redes sociales para crear relaciones de confianza: ayuntamientos de Navarra en tránsito". Revista de ciencias de la comunicación e información, v. 27, pp. 25-44. https://doi.org/10.35742/rcci.2022.27.e246

Zulli, Diana; Zulli, David-James (2020). "Extending the Internet meme: conceptualizing technological mimesis and imitation publics on the TikTok platform". New media & society, v. 24, n. 8, pp. 1872-1890. https://doi.org/10.1177/1461444820983603

Publicado

2023-05-09

Cómo citar

Martí­nez-Sanz, R., & Arribas-Urrutia, A. (2023). Blood donors wanted: narrative innovation on TikTok to enable mobilization. Profesional De La información Information Professional, 32(3). https://doi.org/10.3145/epi.2023.may.05

Número

Sección

Artí­culos de investigación / Research articles