Double-entry analysis system (DEAS) for comprehensive quality evaluation of websites: case study in the tourism sector
DOI:
https://doi.org/10.3145/epi.2020.jul.32Keywords:
Websites, Website quality, Website evaluation, Web quality index, Strategic web quality, Technical web quality, Comprehensive web quality, Analysis systems, Methods, Web strategy, Tourist websites, E-tourismAbstract
A new analysis system for evaluating website quality is presented. It is characterized by its ability to interrelate and evaluate both technical and strategic aspects of a website. It is based on the premise that, while the technical aspects that govern the operation and functionality have a great impact on the quality of a website, they do not guarantee its success on their own. This approach differs from those commonly adopted in analysis systems, since until now most of them have been developed by adopting a predominantly operational or functional view.
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