Prospects of library use data integration in campus information systems: A glocalized perspective

Resumen

The study seeks to investigate the stakeholders’ perceptions of organizational forces and operational issues that weigh upon the academic library’s data capabilities, with a special focus on the Greek academic librarians’ appreciation of the prospects of library use data integration in campus information systems. Findings from online interviews with international learning analytics experts and Greek academic library directors, that aimed to record their viewpoints around difficulties of integrating library data into learning analytics systems, brought to light several interpretative, organizational culture, librarian professional development, and user buy-in concerns. Interviewees made several recommendations related to collective action, training, and communications also stressing the importance of institutional support and active involvement of professional associations. The analysis of the participants’ perspective provides a solid conceptual foundation for interpreting local issues associated with library use data capitalization within and beyond intra-institutional initiatives in the overarching goal to contribute actionable data to the development of context-specific tailor-made solutions.

Biografía del autor/a

Stavroula Sant-Geronikolou, Universidad Carlos III de Madrid
Department of Librarianship and Information Science
Daniel Martínez-Ávila, Sao Paulo State University (UNESP)
Department of Information Science

Referencias

Allison, DeeAnn (2015). “Measuring the academic impact of libraries”. Portal: Libraries and the academy, v. 15, n. 1, pp. 29-40. https://doi.org/10.1353/pla.2015.0001

Bergquist, Willian H.; Pawlak, Kenneth (2008). Engaging the six cultures of the academy: Revised and expanded edition of the four cultures of the academy. John Wiley & Sons. ISBN: 978 0 787995195

Bridges, Laurie M. (2008). “Who is not using the library? A comparison of undergraduate academic disciplines and library use”. Portal: Libraries and the academy, v. 8, n. 2, pp. 187-196. https://www.learntechlib.org/p/71269

Brooks, Christopher; Thayer, Terri-Lynn (2016). Institutional analytics in higher education. Research report. Louisville, CO: Educause Center for Analysis and Research (ECAR). https://library.educause.edu/resources/2016/2/institutional-analytics-in-higher-education

Brown, Malcolm (2011). “Learning analytics: The coming third wave”. Educause learning initiative brief, v. 1, n. 4, pp. 1-4. https://library.educause.edu/resources/2011/4/learning-analytics-the-coming-third-wave

Cameron, Kim S.; Quinn, Robert E. (2006). Diagnosing and changing organizational culture. Based on the competing values framework. Jossey-Bass, San Francisco, CA. https://bit.ly/2Mlyltf

Chen, Hsin-liang; Doty, Philip; Mollman, Carol; Niu, Xi; Yu, Jen-Chien; Zhang, Tao (2015). “Library assessment and data analytics in the big data era: Practice and policies”. In: Proceedings of the 78th ASIS&T Annual meeting: Information science with impact: research in and for the community, Association for Information Science and Technology, v. 52, n. 1, pp. 1-4. https://doi.org/10.1002/pra2.2015.14505201002

Connaway, Lynn-Silipigni; Powell, Ronald R. (2010). Basic research methods for librarians. Westport: ABC-CLIO. ISBN: 1591588650

Corbin, Juliet; Strauss, Anselm (2008). Basics of qualitative research: Techniques and procedures for developing grounded theory (3rd ed.). Thousand Oaks, CA: Sage. ISBN: 978 1 412906449

Cormack, Andrew-Nicholas (2016). “A data protection framework for learning analytics”. Journal of learning analytics, v. 3, n. 1, pp. 91-106. https://doi.org/10.18608/jla.2016.31.6

Corrall, Sheila (2010). “Educating the academic librarian as a blended professional: a review and case study”. Library management, v. 31, n. 8/9, pp. 567-593. https://doi.org/10.1108/01435121011093360

Cox, Brian L.; Jantti, Margie H. (2012). “Discovering the impact of library use and student performance”. Educause review, n. July 18, pp. 1-9. https://ro.uow.edu.au/cgi/viewcontent.cgi?article=1507&context=asdpapers

De-Freitas, Sara; Gibson, David; Du-Plessis, Coert; Halloran, Pat; Williams, Ed; Ambrose, Matt; Dunwell, Ian; Arnab, Sylvester (2015). “Foundations of dynamic learning analytics: Using university student data to increase retention”. British journal of educational technology, v. 46, n. 6, pp. 1175-1188. https://doi.org/10.1111/bjet.12212

Dodd, Lorna (2007). “The future of librarianship: moving out of the library and into the faculty. How problem-based learning is transforming the traditional role”. Sconul focus, n. 41, pp. 4-8. https://www.sconul.ac.uk/sites/default/files/documents/Focus41.pdf

Donham, Jean; Green, Corey Williams (2004). “Perspectives on… developing a culture of collaboration: librarian as consultant”. The journal of academic librarianship, v. 30, n. 4, pp. 314-321. https://doi.org/10.1016/j.acalib.2004.04.005

Drachsler, Hendrik; Greller, Wolfgang (2012). “The pulse of learning analytics understandings and expectations from the stakeholders”. In: Proceedings of the 2nd intl conf on learning analytics and knowledge, pp. 120-129. ACM. https://doi.org/10.1145/2330601.2330634

Erickson, G. Scott; Rothberg, Helen N. (2013). “A strategic approach to knowledge development and protection”. The service industries journal, v. 33, n. 13-14, pp. 1402-1416. https://doi.org/10.1080/02642069.2013.815740

Estermann, Thomas; Nokkala, Terhi; Steinel, Monika (2011). “University autonomy in Europe II. The scorecard”. Brussels: European University Association. http://agir-ups.info/wp-content/uploads/2013/01/University_Autonomy_in_Europe_II_-_The_Scorecard.sflb_.pdf

European University Association (2016). “Public Funding Observatory Report 2016”. https://eua.eu/resources/publications/717:eua-public-funding-observatory-2016.html

Farkas, Meredith G. (2012). “Participatory technologies, pedagogy 2.0 and information literacy”. Library hi tech, v. 30, n. 1, pp. 82-94. https://doi.org/10.1108/07378831211213229

Frank, Donald G.; Howell, Elizabeth (2003). “New relationships in academe: Ppportunities for vitality and relevance”. College and research libraries news, v. 64, n. 1, pp. 24-27.

Gallego, Isabel; Rodríguez, Luis (2005). “Situation of intangible assets in Spanish firms: an empirical analysis”. Journal of intellectual capital, v. 6, n. 1, pp. 105-126. https://doi.org/10.1108/14691930510574690

Giannakopoulos, Georgios; Koulouris, Alexandros; Kokkinos, Dionysis (2014). “Libraries in crisis: A glimpse over Greece and Cyprus”. Procedia-social and behavioral sciences, v. 147, pp. 411-417. https://doi.org/10.1016/j.sbspro.2014.07.121

Gregory, Mary-Sarah-Jane; Lodge, Jason-Michael (2015). “Academic workload: the silent barrier to the implementation of technology-enhanced learning strategies in higher education”. Distance education, v. 36, n. 2, pp. 210-230. https://doi.org/10.1080/01587919.2015.1055056

Holmgren, Richard; Spencer, Gene (2014). The changing landscape of library and information services: What presidents, provosts, and finance officers need to know. White paper, Council on Library and Information Resources (CLIR). https://www.clir.org/wp-content/uploads/sites/6/2016/09/pub162.pdf

Jantti, Margie H. (2014). “Aspiring to excellence: maximising data to sustain, shift and reshape a library for the future”. In: Proceedings of library assessment conferenc: Building effective, sustainable, practical assessment. Eds: Sarah Durso, Steve Hiller, Martha Kyrillidou, and Angela Pappalardo, pp. 15-22. Washington, DC: Association of Research Libraries. http://old.libraryassessment.org/bm~doc/proceedings-lac-2014.pdf

Jilovsky, Cathie D. (2006). “Library statistics: reflecting yesterday, today and tomorrow”. In: Proceedings of the 6th Northumbria conf on performance measures for libraries and information services, Durham, United Kingdom. https://www.researchgate.net/publication/242376216_Library_Statistics_reflecting_yesterday_today_and_tomorrow

Johnson, Larry; Smith, Rachel; Willis, Holly; Levine, Alan; Haywood, Keene (2012). “NMC Horizon Report: 2011 edition”. The New Media Consortium.

Jones, Kyle M. L.; Salo, Dorothea (2018). “Learning analytics and the academic library: Professional ethics commitments at a crossroads”. College & research libraries, v. 79, n. 3, pp. 304-323. https://doi.org/10.5860/crl.79.3.304

Jülicher, Tim (2018). “Education 2.0: Learning analytics, educational data mining and Co”. In: Hoeren, T.; Kolany-Raiser, B. (eds.) Big data in context. Springer briefs in law, Springer. https://link.springer.com/content/pdf/10.1007/978-3-319-62461-7_6.pdf

Kawalec, Anna (2017). “Research trends in library and information science based on Spanish scientific publication 2000 to 2010”. Malaysian journal of library & information science, v. 18, n. 2, pp. 1-13. https://mjlis.um.edu.my/article/view/1864

Kezar, Adrianna (2003). “Enhancing innovative partnerships: Creating a change model for academic and student affairs collaboration”. Innovative higher education, v. 28, n. 2, pp. 137-156. https://doi.org/10.1023/B:IHIE.0000006289.31227.25

Kincheloe, Joe L. (2005). “On to the next level: Continuing the conceptualization of the bricolage”. Qualitative inquiry, v. 11, n. 3, pp. 323-350. https://doi.org/10.1177/1077800405275056

Koloniari, Maria; Fassoulis, Kostas (2017). “Knowledge management perceptions in academic libraries”. The journal of academic librarianship, v. 43, n. 2, 135-142. https://doi.org/10.1016/j.acalib.2016.11.006

Krause, Kerri-Lee D. (2011). “Chapter 6. Transforming the learning experience to engage students”. In: Thomas, L.; Tight, M. (eds.). Institutional transformation to engage a diverse student body. Bingley: Emerald, pp. 199-212. ISBN: 978 0 85724 903 6 https://doi.org/10.1108/S1479-3628(2011)0000006020

Kuh, George D. (2009). “What student affairs professionals need to know about student engagement”. Journal of college student development, v. 50, n. 6, pp. 683-706. https://doi.org/10.1353/csd.0.0099

Kyrillidou, Martha (1997). “The use of statistics by libraries in North America”. In: 6th Panhellenic academic libraries conference, Athens, Greece. http://eprints.rclis.org/9814

Kyrillidou, Martha (2000). “Research library trends: ARL statistics”. Journal of academic librarianship, v. 26, n. 6, pp. 427-437. https://doi.org/10.1016/S0099-1333(00)00177-4

Lincoln, Yvonna S.; Guba, Egon G. (1985). “Establishing trustworthiness”. In: Naturalistic inquiry, pp. 289, 331. ISBN: 0803924313

Long, Dallas (2016). Librarians and student affairs professionals as collaborators for student learning and success. Doctoral dissertation. Department of Educational Administration and Foundations: Educational Administration, Illinois State University. http://doi.org/10.30707/ETD2016.Long.D

Mattingly, Karen D.; Rice, Margaret C.; Berge, Zane L. (2012). “Learning analytics as a tool for closing the assessment loop in higher education”. Knowledge management & e-learning: An international journal, v. 4, n. 3, pp. 236-247. https://doi.org/10.34105/j.kmel.2012.04.020

Moniarou-Papaconstantinou, Valentini; Tsatsaroni, Anna (2008). “Library and information science education in Greece: Institutional changes and current issues”. Education for information, v. 26, n. 2, pp. 85-100. https://doi.org/10.3233/EFI-2008-26205

Murray, Adam L. (2014). The academic library and high-impact practices for student retention: Perspectives of library deans. Dissertation. The Faculty of the Educational Leadership, Western Kentucky University. https://digitalcommons.wku.edu/cgi/viewcontent.cgi?article=1056&context=diss

Mylonas, Paul (2017). Turning Greece into an Education hub. National Bank of Greece sectoral report: Higher education. https://www.nbg.gr/greek/the-group/press-office/e-spot/reports/Documents/Education.pdf

Oakleaf, Megan; Kyrillidou, Martha (2016). “Revisiting the academic library value research agenda: An opportunity to shape the future”. Journal of academic librarianship, v. 42, n. 6, pp. 757-764. https://doi.org/10.1016/j.acalib.2016.10.005

Perry, Michael R.; Briney, Kristian A.; Goben, Abigail; Asher, Andrew; Jones, Kyle M.; Robertshaw, M. Brooke; Salo, Dorothea (2018). Spec Kit 360: Learning analytics. Washington, DC: Association of Research Libraries, September 2018. https://doi.org/10.29242/spec.360

Picciano, Anthony G. (2012). “The evolution of big data and learning analytics in American higher education”. Journal of asynchronous learning networks, v. 16, n. 3, pp. 9-20. https://doi.org/10.24059/olj.v16i3.267

Pike, Gary R.; Kuh, George D. (2005). “A typology of student engagement for American colleges and universities”. Research in higher education, v. 46, n. 2, pp. 185-209. https://doi.org/10.1007/s11162-004-1599-0

Pruvot, Enora-Bennetot; Estermann, Thomas; Kupriyanova, Veronika (2017). Public funding observatory report 2017. European University Association, Brussels, Belgium. https://www.eua.eu/downloads/publications/eua-pfo-report-december-2017.pdf

Rader, Hannelore B. (2004). “Building faculty-librarian partnerships to prepare students for information fluency: The time for sharing information expertise is now”. College and research libraries news, v. 65, n. 2, pp. 74-77.

Redecker, Christine; Leis, Miriam; Leendertse, Matthijs; Punie, Yves; Gijsbers, Govert; Kirschner, Paul; Stoyanov, Slavi; Hoogveld, Bert (2011). The future of learning: Preparing for change. European Commission, Joint Research Centre, Institute for Prospective Technological Studies. Luxembourg: Publications Office of the European Union. http://dx.doi.org/10.2791/64117

Repanovici, Angela; Landøy, Ane (2010). “Knowing the needs: A system for evaluating the University Library”. In: Qualitative and quantitative methods in libraries conference, May 2009. http://hdl.handle.net/1956/3705

Sant-Geronikolou, Stavroula (2018a). ‘’South European undergraduate and continuing professional development program reconceptualization for the new information professional: a synergistic innovation perspective’’. Journal of integrated information management, v. 3, n. 1, pp. 24-29. https://doi.org/10.18780/jiim.v3i1.4266

Sant-Geronikolou, Stavroula (2018b). “Understanding in-library use data lifecycle within Greek and Spanish higher education ecosystems”. Library hi tech news, v. 35, n. 7, pp. 13-17. https://doi.org/10.1108/LHTN-10-2017-0077

Saracevic, Tefko; Kantor, Paul B. (1997). “Studying the value of library and information services. Part I. Establishing a theoretical framework”. Journal of the American Society for Information Science, v. 48, n. 6, pp. 527-542. https://doi.org/10.1002/(SICI)1097-4571(199706)48:6<527::AID-ASI6>3.0.CO;2-W

Scott, Cynthia-Luna (2015). The futures of learning 3: What kind of pedagogies for the 21st century?. Unesco, Education research and foresight working papers. http://hdl.handle.net/123456789/3747

Shacklock, Xanthe (2016). “From bricks to clicks: The potential of data and analytics in higher education”. London: Higher Education Commission. https://cutt.ly/h7lU4i

Shenton, Andrew K. (2004). “Strategies for ensuring trustworthiness in qualitative research projects”. Education for information, v. 22, n. 2, pp. 63-75. https://doi.org/10.3233/EFI-2004-22201

Simón-Martín, José-Simón; Arias-Coello, Alicia; Simón-Blas, Clara (2016). “Impacto de la crisis económica en las bibliotecas universitarias españolas”. Revista española de documentación científica, v. 39, n. 3, e142. https://doi.org/10.3989/redc.2016.3.1346

Sinclair, Bryan (2009). “The blended librarian in the learning commons: New skills for the blended library”. College & research libraries news, v. 70, n. 9, pp. 504-516. https://doi.org/10.5860/crln.70.9.8250

Snyder, Herbert W.; Pierce, Jennifer-Burek (2002). “Intellectual capital”. Annual review of information science and technology, v. 36, n. 1, pp. 467-500. https://doi.org/10.1002/aris.1440360112

Spiro, Lisa; Henry, Geneva (2010). “Can a new research library be all-digital?. In: Council on Library and Information Resources”. The idea of order: Transforming research collections for 21st century scholarship, pp. 5-80. https://www.clir.org/pubs/reports/pub147

Stoffle, Carla J.; Renaud, Robert; Veldof, Jerilyn R. (1996). “Choosing our futures”. College & research libraries, v. 57, n. 3, pp. 213-225. https://doi.org/10.5860/crl_57_03_213

Strakantouna, Vasilico (2005). “Epexeryasia prosopikon thethomenon kai prostasia tes ithiotikotetas sto sychrono perivallon ton vivliothekon kai eperesion pleroforeses” [Processing of personal data and protection of privacy in the modern library and information services environment]. Master’s thesis, Ionian University, Information Science program. http://dlib.ionio.gr/mtheses/strakantouna_privacy.pdf

Trowler, Paul; Wareham, Terry (2008). Tribes, territories, research and teaching enhancing the teaching-research nexus. Working paper. The Higher Education Academy, York. https://cutt.ly/A7lOT5

Trowler, Vicki (2010). “Student engagement literature review”. The Higher Education Academy, v. 11, n. 1, pp. 1-15. https://www.heacademy.ac.uk/system/files/studentengagementliteraturereview_1.pdf

Tsai, Yi-Shan; Gašević, Dragan; Whitelock-Wainwright, Alexander; Muñoz-Merino, Pedro J.; Moreno-Marcos, P. Manuel; Fernández, Aarón-Rubio; Kloos, Carlos-Delgado; Scheffel, Maren; Jivet, Ioana; Drachsler, Hendrik; Tammets, Kairits; Calleja, Adolfo-Ruiz; Kollom, Kaire (2018). Sheila: Supporting higher education to intergrade learning analytics research report. https://sheilaproject.eu/wp-content/uploads/2018/11/SHEILA-research-report.pdf

Van-Trigt, Marjolein (2016). How data can improve the quality of higher education. SURF Net. https://hochschulforumdigitalisierung.de/sites/default/files/downloads/whitepaper-learning-analytics_en-def.pdf

Wawrzaszek, Susan V.; Wedaman, David G.; Turner, John W.; Aaron, Amira; Dembowitz, Lori (2008). “The old and the new c’s”. Pre-conference workshop presented at Nercomp annual conference, 2008, on the Future of the library, Brandels University. http://bir.brandeis.edu/handle/10192/21941

Weiner, Sharon A. (2005). “Library quality and impact: Is there a relationship between new measures and traditional measures?”. The journal of academic librarianship, v. 31, n. 5, pp. 432-437. https://doi.org/10.1016/j.acalib.2005.05.004

Whitchurch, Celia (2008). “Shifting identities and blurring boundaries: The emergence of third space professionals in UK higher education”. Higher education quarterly, v. 62, n. 4, pp. 377-396. https://doi.org/10.1111/j.1468-2273.2008.00387.x

World University Consortium newsletter (2014). http://www.wunicon.org/files/newsletters/Newsletter_Dec_2014.pdf

Publicado
2019-08-06
Cómo citar
Sant-Geronikolou, S., & Martínez-Ávila, D. (2019). Prospects of library use data integration in campus information systems: A glocalized perspective. Profesional De La Información, 28(4). https://doi.org/10.3145/epi.2019.jul.10
Sección
Artículos de investigación / Research articles

Descargas

La descarga de datos todavía no está disponible.