Sistema de análisis de doble entrada (SADE) para la evaluación integral de la calidad de sitios web: estudio de caso del sector turístico
Palabras clave:Sitios web, Calidad web, Evaluación de sitios web, Índice de calidad web, Calidad web estratégica, Calidad web técnica, Calidad web integral, Sistemas de análisis, Métodos, Estrategia web, Sitios web turísticos, E-turismo
A new analysis system for evaluating website quality is presented. It is characterized by its ability to interrelate and evaluate both technical and strategic aspects of a website. It is based on the premise that, while the technical aspects that govern the operation and functionality have a great impact on the quality of a website, they do not guarantee its success on their own. This approach differs from those commonly adopted in analysis systems, since until now most of them have been developed by adopting a predominantly operational or functional view.