PARK, Sejung; PARK, Han Woo. A webometric network analysis of electronic word of mouth (eWOM) characteristics and machine learning approach to consumer comments during a crisis. Profesional de la información / Information Professional, [S. l.], v. 29, n. 5, 2020. DOI: 10.3145/epi.2020.sep.16. Disponível em: https://revista.profesionaldelainformacion.com/index.php/EPI/article/view/79407. Acesso em: 20 abr. 2024.