Chatbots and Organizational Outcomes: Attitude, Usage, Management Support, and Organizational Routines. Profesional de la información, [S. l.], v. 33, n. 5, 2024. DOI: 10.3145/epi.2024.0506. Disponível em: https://revista.profesionaldelainformacion.com/index.php/EPI/article/view/87857. Acesso em: 4 mar. 2026.